Terms & Conditions
Welcome to Faith Events!By purchasing tickets or attending our events, you agree to the following terms and conditions. Please read them carefully before completing your purchase.
The information provided in these Terms and Conditions is accurate at the time of publication. However, the Organiser reserves the right to update, amend, or modify these terms at any time without prior notice. Please review this page periodically for any changes.For inquiries, please submitting the contact form here.
Ticket Purchase
- Final Sale: All ticket purchases are final and non-refundable.
- Ticket Validity: Tickets are event-specific and cannot be exchanged or transferred to another event.
Ticket Transfer
- Personal Transfers: If you are unable to attend the event, you may transfer your ticket to another individual to attend on your behalf while retaining access to the recording, if applicable.
- Full Transfers: Eligible ticket holders (e.g. Premium ticket) may request a full ticket transfer, including updating participant details and access to event recordings, if applicable. The transfer is limited to one time only. Requests must be submitted via the Ticket Transfer Request Form at least 48 hours before the event. Late or improperly submitted requests will not be entertained.
Mode Conversion
- Availability: Eligible ticket holders (e.g. Premium ticket) may request for mode conversion from onsite to webinar and vice versa. The conversion is limited to one time only. Requests must be submitted via the Mode Conversion Request Form at least 48 hours before the event. Late or improperly submitted requests will not be entertained.
- Approval: The Organiser reserves the right to decline requests if necessary.
Admission
- Event Access: Only participants with valid tickets are permitted entry.
- Age Restrictions: Participants must be at least 6 years old to enter the onsite event hall. Children under 6 years are not permitted inside the hall.
- Seating Policy: Seating is first-come, first-served within designated sections, segregated by gender.
Behaviour and Conduct
- Respect and Safety: All participants are expected to conduct themselves respectfully.
- Prohibited Items: Items that may disrupt the event or endanger others are not allowed.
- Removal: The Organiser reserves the right to remove disruptive participants from the event without a refund.
Organiser’s Rights
- Changes and Cancellations: The Organiser reserves the right to modify event details or cancel the event as needed. In such cases, we will inform ticket holders and provide alternative solutions when possible.
- Liability: The Organiser is not responsible for any loss, damage, or injury sustained during the event, except as required by law.
- Intellectual Property: All event materials, including but not limited to recordings, presentations, and other media, are the intellectual property of the Organiser and may not be reproduced, distributed, or shared without prior written consent. Access to recordings is strictly for personal use and is non-transferable unless explicitly stated in the ticket terms.
Privacy Policy
- Information we collect:
- Personal Information: Name, email, phone number, address, payment details, and any data required for ticketing or customer support.
- Technical Information: IP address, browser type, and website interactions.
- How We Use Your Information: We use your data to
- Process ticket purchases and event access.
- Communicate event updates and materials (e.g., recordings).
- Improve our services through feedback and analysis.
- Comply with legal obligations.
- Sharing Your Information: We share your data only
- With trusted partners (e.g., payment processors, ticketing platforms).
- If required by law or to protect our rights.
- Cookies: We may use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser.
The information provided in these Terms and Conditions is accurate at the time of publication. However, the Organiser reserves the right to update, amend, or modify these terms at any time without prior notice. Please review this page periodically for any changes.For inquiries, please submitting the contact form here.